Refund policy
- General Policy
- Moda X does not offer Refunds We provide exchanges and store credits for items returned within 14 days of purchase.
- Items must be in original, unworn condition with all tags attached.
- Exclusions
- Sale items, undergarments, and swimwear are final sale, they cannot be exchanged.
- Exchange and Credit Process
- Contact customer service to initiate an exchange or store credit.
- Return shipping costs are the customer's responsibility.
- Processing
- After inspection, eligible items will be exchanged or credited.
- Store credits reflect the item's original purchase value.
- Right to Decline
- We reserve the right to decline returns not meeting our criteria.
Contact Us
For queries about our policy, contact [Contact Information].