To cancel an order or correct an address, email moda.x@aol.com immediately with your order number. Orders can be canceled before shipment. We will confirm whether we reached the order in time; sending a request alone does not confirm cancellation.

For a successfully canceled order, we refund the canceled merchandise and associated shipping charges to the original payment method. We normally initiate an approved refund within 1–3 business days, or sooner if required by law. Your payment provider controls when the credit appears on your account. A pending authorization may be released instead of appearing as a separate refund.

Once an order ships, our Returns, Exchanges & Store Credit policy applies, without limiting statutory cancellation rights. Address changes after shipment cannot be guaranteed.